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A chance to Win a Free Customer Service Evaluation

Evaluation

A chance to Win a Free Customer Service Evaluation. Our team of professionals have been providing customer experience evaluation tools and strategic planning for restaurants and retail operations on a National and International basis for many years. Now is your opportunity for a chance to experience this fantastic service and business tool for your restaurant or retail business completely free …

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Free Customer Service Evaluation

Evaluation 2

A chance to Win a Free Customer Service Evaluation. Our team of professionals have been providing customer experience evaluation tools and strategic planning for restaurants and retail operations on a National and International basis for many years. Now is your opportunity for a chance to experience this fantastic service and business tool for your restaurant or retail business completely free …

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Restaurant Heath Check

Health

Restaurant Heath Check.   HAVE YOU SEEN A RECENT DECLINE IN SALES? IS THIS DECLINE MORE THAN SEASONAL? DO YOU THINK YOUR COMPETITORS ARE OUT PERFORMING YOU? DO YOU HAVE A HIGH TURNOVER OF STAFF? ARE YOU GETTING MORE CUSTOMER COMPLAINTS THAN USUAL? DO YOU KNOW HOW YOUR STAFF REACT WHEN YOU ARE NOT THERE? DO YOU KNOW WHAT YOUR …

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Guilty or not Guilty

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Guilty or not Guilty I like food of most varieties from restaurant quality to fast food, but occasionally I just need that “snack fix” brought on by that well known affliction “the munchies”. My usual go to snack is chocolate, Choc chip cookies, Oreo’s, M&M’s or a bar of my favorite chocolate, usually of the dark variety. Ghirardelli squares, Cadbury …

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Customer Satisfaction

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Customer Satisfaction Have you ever wanted to find out what your customers really think of your restaurant, service and offer? Well now you can. Our team of professionals at The Orlando Food Critic can provide customer experience evaluation tools and strategic planning for you and your restaurant. We design programs to measure customer service and satisfaction, working on live data …

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ARE YOU A GREAT BUSINESS OR AN OSTRICH?

Ostritch

ARE YOU A GREAT BUSINESS OR AN OSTRICH?   When danger occurs it is well documented that Ostriches bury their heads in the sand, with the thought that if they cannot see the danger then it cannot really exist. Similarly, when times get tough and let’s face it they have got pretty tough lately, some restaurants copy the Ostrich and …

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Credit where credit is due

Service

  Credit where credit is due I found myself around the Mall at Millennia today and in dire need of something to eat. There are of course all the usual suspects around the area, Cheesecake, Duffy’s and Brio etc. But as it had been a long time since I had my Jack Daniels sauce fix, I plunked for TGI Friday’s. …

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Irish Coffee

Irish Coffee

Irish Coffee I have just watched a celebrity chef decimate the preparation of what was called an “Irish Coffee” and adulterate the concoction with the addition of Peppermint Schnapps, Vanilla Extract and that most heinous of errors whipped cream, making it more of a “Peppermint Bark Coffee”. My many friends in Ireland would be mortified if I did not attempt …

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